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How do I change residents details?
This will be dependant on whether or not your property is using the My Estate Life system and app in conjunction with Gatebox or simply the phonebook function. For My Estate Life App users: If the residents of your estate/building already have and use My Estate Life then they will already have My Estate Life accounts. This means that their data is controlled by them. The resident will need to go into their app and change their own details that will then be reflected on the da
How do I add residents to the Phonebook?
Navigate to manager.myestatelife.com Sign in using your My Estate Life account details (this will only work if you've been set up as either the admin or manager of the property) Navigate to "properties" where you'll see a list of all the individual properties listed on your site. Click "open" under the property you'd like to add a remove a resident from. If your site is using the My Estate Life app you will have to invite residents to a property by clicking "Invite Resident"
How do I Install and link a Fluss+ device to open the gate with Gatebox?
Download the Fluss App Go to the App Store, PlayStore or App Gallery and search for Fluss, download and install it WARNING : Electrical shock hazard. Turn power off at the circuit breaker or switch and disconnect any batteries (if necessary) from the installation area before you begin installation. A qualified electrician may be required to complete the installation. You will need a small screwdriver (either flat or star, depending on the type of device you are installing F
How do I set up Gate Triggers?
There are two options when it comes to setting up gate triggers. If the site uses an existing hardware solution for triggering the gate such as Impro, Paxton, Gallagher, ZKT etc. Then an integration with the My Estate Life system is required. Please contact us at support@myestatelife.com or 087 657 0003 for more information on integrated sites. If a site isn't using existing hardware a Fluss+ device needs to be installed and linked to the Gatebox in order to trigger the gat
How does Gatebox integrate with My Estate Life?
The good news is that Gatebox integrates seamlessly with My Estate Life without needing to set anything up specifically. This is because regardless of whether a site is using the My Estate Life app or just the Phonebook functionality, they are both based on the My Estate Life backend. So when the license is activated My Estate Life is automatically integrated. The only difference is that on the sites only using the Phonebook, there will be limited functionality on the My Esta
How do I use Gatebox?
As a visitor, Gatebox has two main functions. If the estate, building or site is using the My Estate Life system then Gatebox can be used to scan in visitors without human contact. When a visitor who has a code arrives at the front gate they simply select "Use Visitor Code" and are given the option to either scan the QR code or enter the digits into Gatebox. This will synchronise with the My Estate Life system and notify the resident that their visitor has arrived. The other
How do I change the volume of the speaker and microphone?
Double tap on the Gatebox logo Enter your Login key Adjust the sliders for "Speaker Volume" and "Microphone Gain"
How do I set up the phonebook on the My Estate Life Manager Panel?
Navigate to manager.myestatelife.com Sign in using your My Estate Life account details (this will only work if you've been set up as either the admin or manager of the property) Navigate to "properties" where you'll see a list of all the individual properties listed on your site. Click "open" under the property you'd like to add a remove a resident from. If your site is using the My Estate Life app you will have to invite residents to a property by clicking "Invite Resident"
How do I set up the Gatebox device?
When setting up the device for the first time you'll need to activate your license. Once your license is activated you'll be able to set up the device to best match your sites needs. Double-tap the Gatebox Logo on the home screen and enter your Login Key to access settings. Under the settings you are able to adjust the Microphone and Speaker volume. The following settings can also be changed. Reader Direction: This sets whether the Gatebox is positioned at the entrance or e
What are the technical specifications on Gatebox?
External: Dimensions (mm): 330.0 (H) x 215.0 (W) x 50.0 (D) with Rain shield: 371,0 (H) x 285,4 (W) x 126,9 (D) Screen: 10,1” (1280x800), Capacitive Touch Screen Camera: 8MP 2D scanner: SA Driver’s License PDF417 & QR Codes Interface/Ports: 1 x USB Type-C, 1 x USB Type-A, 2 x GPIO, 1 x Expansion Slot, Ethernet RJ45, MicroSD Card Support (up to 128GB) AC adaptor: 12V@3A IP Rating: IP54 (front only) Operating Temperature: -10°C to 50°C Internal: Power over Ethernet: RJ45 IEEE 8
How much does it cost?
Once of Device cost: R18 999 Rain Shield: R899 License activation: R3000 Phonebook Only: R899/month Phonebook & My Estate Life app: R1599/month *This is the monthly cost for a property with less than 40 units, for properties with over 40 units please contact sales to get a quote. 087 657 0003 **This is a per month cost, there are discounts for annual pricing There are a few variables, will the building or estate be using Gatebox as a stand alone intercom or in conjunction wi
How do I install the Gatebox device into the Kiosk?
Mounting points are provided on the back of the Gatebox housing, as well as a hole in-between the mounting points for cable management. If the Gatebox is being installed in an unsheltered location make sure to mount with the rain shield. Powering Gatebox: We recommend using PoE (Power over Ethernet) as well as a backup power solution. If you do intend to run power separately a minimum of 12v 3A is required. Connecting Gatebox to the internet: We recommend using a hardwire con
How do I activate my Gatebox License?
Initial Setup: Power on the device Go to gatebox.co.za/activation Enter your device ID, Site name, license reference code, and the site contacts name. Setting up the Phonebook Database: In case a visitor doesn't have a code issued by a resident or your site is only using the phonebook functionality, you will need to set up and maintain the phonebook database for your estate/building. For the initial setup of your database you need to upload a spreadsheet with the following de
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